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Participant
July 24, 2025
Answered

Accidentally Hit the License Button on a mockup, is there a way to undo this?

  • July 24, 2025
  • 2 replies
  • 215 views

Hi, I didn't realise what I was looking at wasn't within the free section on Adobe Stock, is there a way to undo the licensing and return the credit used?

 

Asset ID is #546885661

Correct answer Liza5C0C

@defaultvmljz3he9chv - a credit has been granted. Please dont forget to remove the asset from your storage. 

2 replies

Abambo
Community Expert
Community Expert
July 24, 2025

@Liza5C0C or @Riya123 :

 

Is there a possibility to help out here?

ABAMBO | Hard- and Software Engineer | Photographer
Liza5C0CCommunity ManagerCorrect answer
Community Manager
July 24, 2025

@defaultvmljz3he9chv - a credit has been granted. Please dont forget to remove the asset from your storage. 

Participant
July 25, 2025

Thank you, appreciate your help.

Jill_C
Community Expert
Community Expert
July 24, 2025

You can't unlicense an asset; however if you have an Adobe Stock subscription you might be able to request a credit for that mistakenly licensed asset.

Jill C., Forum Volunteer
Participant
July 25, 2025

Thanks, will try this.

Abambo
Community Expert
Community Expert
July 25, 2025

After some initial missteps, you should be aware of the interface and avoid licensing by error. I am using an iPad, my phone, and laptop or desktop computers to license assets, and it did happen only once to me that I licensed an asset by error. 😀

ABAMBO | Hard- and Software Engineer | Photographer