Accidentally Hit the License Button on an image

Question

I accidentally hit the 'lincense' button and the image automatically starts downloading. How do I return it? Also, there should be a check to make sure I intend to download rather than automatically do it. Its too easy to accidentally hit a button and there should be a question asking if I am sure I want to download, or moving it to a cart for purchase. Clearly this happens to a lot of people. Has this been resolved? Can I return the unwanted asset?

Vani_100 · Accepted Answer

442337742 & 268282283Hello Amber28516104szsl , I have verified and granted you 2 replacement credit. Please delete asset from any downloads or library at your end.Hope this helps !!

Abambo · Answer

It is not possible to return the asset. Maybe @Vani_100 could help.

Also, there should be a check to make sure I intend to download rather than automatically do it. Its too easy to accidentally hit a button and there should be a question asking if I am sure I want to download, or moving it to a cart for purchase. Clearly this happens to a lot of people. Has this been resolved?

By @Amber28516104szsl

As you suggest it: as soon as you licence an item that costs more than a credit, you get asked if you really want to licence that. And guess what: people licence it and then, they would like to get refunded. So yes, a question would help, but no, people would licence anyway.

I'm surfing a lot on the stock websites, but I did never licence by error. I have 16 pages of licence history.

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