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kristy23342112
Participant
December 17, 2018
Answered

Accidentally Licensed a Photo

  • December 17, 2018
  • 1 reply
  • 218 views

Hello,

I accidentally licensed a photo (File #169476388) when I meant to preview the image in Illustrator. How can I refund the licensed photo and gain back the credit?

Thank you!

This topic has been closed for replies.
Correct answer twaritar3263062

Hi Kristy,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

1 reply

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
December 18, 2018

Hi Kristy,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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