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darrenj41827924
darrenj41827924
Participant
Jul 3, 2019 5:06 PM UTC
Answered

Accidentally licensed a photo

Hi there, I was scrolling through and accidentally purchased photo #131587828. Is there any way I can get it refunded?

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    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Jul 9, 2019 12:57 AM UTC

    Hi S. W.,

    Apologies for the delayed response. I've confirmed that you licensed this asset and granted you a replacement license.

    EBQ

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    2 replies

    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Jul 9, 2019 12:57 AM UTC

    Hi S. W.,

    Apologies for the delayed response. I've confirmed that you licensed this asset and granted you a replacement license.

    EBQ

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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    Jul 4, 2019 3:09 PM UTC

    You may need to wait until friendly Sheena Kaul​ or friendly EvilBugQueen1​ intervening. July 4th is ahead, so Adobe is currently operating in low energy mode for NA.

    You could, however, try to Contact Customer Care on this.

    Report back if you need further help.

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    ABAMBO | Hard- and Software Engineer | Photographer
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