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Participant
January 6, 2022
Question

Accidentally licensed a product

  • January 6, 2022
  • 1 reply
  • 160 views

Hello.

 

I have tried to reach an Adobe representative via chat 2x in the last 12 hours - with no luck.

 

I accidentally licensed Adobe stock #407179140 early this morning (01/06/2022). I do not need this product and I will never use it. Can something be done about this? Can you reverse this accidental license?

 

Thank You.

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
January 7, 2022

With no luck means what? 

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer