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kaigew31354964
Participant
Feb 13, 2019 7:41 AM UTC
Answered

Accidentally Licensed a Stock Photo

I accidentally clicked on a photo and used up one of my licenses is there any way to undo this? Or am I stuck with it? I haven't downloaded it or done anything at all. Thanks for your help!

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Sheena Kaul
Sheena KaulCorrect answer
Legend
Feb 13, 2019 10:05 AM UTC

Since there is no way to unlicense a file once it has been licensed, therefore I'm adding a replacement to your account.

11 replies

Participant
May 12, 2020 6:15 AM UTC

Hi there, I also accidentaly licensed an image I didn't intend to click on. Can this be refunded? #65599530

Best regards
Rob

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Sheena Kaul
Legend
Feb 13, 2019 9:12 AM UTC

Hi Kaige,

I'm sorry to hear this. Please confirm me the file ID so that I can assist you further.

Regards,

Sheena

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kaigew31354964
Participant
Feb 13, 2019 9:21 AM UTC

#178657490

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Sheena Kaul
Sheena KaulCorrect answer
Legend
Feb 13, 2019 10:05 AM UTC

Since there is no way to unlicense a file once it has been licensed, therefore I'm adding a replacement to your account.

Translate