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E
ej_sm
Participant
March 16, 2020
Answered

Accidentally Licensed a Stock Photo

  • March 16, 2020
  • 4 replies
  • 1271 views

Hello,

 

I accidentally hit the "license" button instead of "save to library" (it doesn't prompt to ask if you want to download like it does inside an Adobe program so I couldn't stop it from happening).

 

Are you able to help me fix this?

 

Thanks,

Erica

This topic has been closed for replies.
Correct answer Kanikas

Hi, 

 

I confirmed that you have licensed this image. I have added an extra license to your account which you can use instead. 

Meanwhile, I have left a private message for you. Would you mind answering that? 

 

Thanks 

Kanika 

4 replies

S
Samar0D4C
Participant
April 7, 2021

I accidentally hit the license button for this image: #290226498 instead of "save to library".  I did not download it. Can you please help me fix this? Thank you! 

 

K
KAHope
Participant
March 21, 2021

I was browsing images on my phone this morning. When I tap to enlarge images to preview them, the Adobe site AUTO LICENSES the picture/s without giving me a choice. I have accidentally licensed a few images I don't need/want. I have deleted some from the license history section, but does that mean I have used up my 10 images now by accident?

 

The ones I wish to KEEP (and which I've downloaded) are: 

#163120143

#298504929

#227957663

 

The others haven't been downloaded. Can you please unlicense all in deleted history? 

 

Thanks.

waynes48528241
waynes48528241
Participant
August 21, 2020

Hi, 

I accidentally licensed the image #323367301, can I please have an added extra license to my account? 

Kind Regards,

Wayne

Kanikas
Kanikas
Legend
March 16, 2020

Hi Erica, 

Would you mind sharing the File ID that you licensed accidentally?

 

-Kanika

E
ej_smAuthor
Participant
March 16, 2020

Hi Kanika,

 

Yes, it is #304290555

 

Thanks,

Erica

Kanikas
KanikasCorrect answer
Legend
March 16, 2020

Hi, 

 

I confirmed that you have licensed this image. I have added an extra license to your account which you can use instead. 

Meanwhile, I have left a private message for you. Would you mind answering that? 

 

Thanks 

Kanika 

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