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TheBookTypesetters
Participant
Jun 30, 2021 7:31 PM UTC
Answered

Accidentally licensed image

Hi, I clicked to view an image and it licenced it, but I don't want it. How do I delete to regain my credit? 

 

It would be great if there was a two step verification process for licencing images.

 

The file number is 264904365 (beautiful young woman with big earings pose in studio).

 

Many thanks.

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Vani_100Correct answer
Participating Frequently
Jul 1, 2021 10:54 PM UTC

Hello Nathanael5C25,

You cannot delete an asset to regain credit. I have verified that you have licensed asset ID 264904365 and have granted you a replacement license. Please delete this asset from any downloads or library at your end.

 

Hope this helps !!!!

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2 replies

Vani_100Correct answer
Participating Frequently
Jul 1, 2021 10:54 PM UTC

Hello Nathanael5C25,

You cannot delete an asset to regain credit. I have verified that you have licensed asset ID 264904365 and have granted you a replacement license. Please delete this asset from any downloads or library at your end.

 

Hope this helps !!!!

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TheBookTypesettersAuthor
Participant
Jul 2, 2021 4:35 AM UTC

Thank you very much, @Vani_100 .

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