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Participant
February 11, 2022
Question

Accidentally licensed image

  • February 11, 2022
  • 1 reply
  • 186 views

I was browsing some stock images on my tablet. I wanted to click on an image for a preview but it seems it started to license the image. There wasn't any confirmation. I couldn't find a way to stop the licensing in time and now I have one unwanted image.  I haven't downloaded it yet.

The image number 39317873

 

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1 reply

Abambo
Community Expert
Community Expert
February 11, 2022

Contact customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer