Accidentally licensed item

Hi

i accidentally licensed this item:

it's the wrong item, and the wrong license type (need it for company website)

i would very much appreciate if you could refund or undo this purchase.

Thank you!

Beat

[moderator corrected link]

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AbamboCorrect answer

Community Expert

Is this the asset? 441606576 Your link leads to your library. That's not public.

You will need to wait for @Vani_100 to jump in or you contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

Correct answer

Community Expert

Is this the asset? 441606576 Your link leads to your library. That's not public.

You will need to wait for @Vani_100 to jump in or you contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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ABAMBO | Hard- and Software Engineer | Photographer

Participant

Hi! yes, sorry about the link. it's this asset:

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Community Expert

You're welcome.

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ABAMBO | Hard- and Software Engineer | Photographer

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