Accidentally licensed the wrong resolution for a stock video.

Forum|Forum|1 year ago
December 20, 2024
1 reply
127 views

I accidentally licensed the HD version of a stock video rather than the 4K -- I didn't realize they required different licenses. How do I change that?

Licensing Regret

This topic has been closed for replies.

Riya123

Adobe Employee

Hi @default8jz8jtytedf9 - if you licensed HD version , you should be able to license 4k version of the same file for free(even though it shows 8 credit next to 4k ). Please select the 4k version of the file(whose HD version you had already licensed) and click on license button and it will be downloaded for free. Hope this helps.

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