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Participant
December 30, 2021
Answered

Accidentally licensed wrong image

  • December 30, 2021
  • 4 replies
  • 472 views

Dear Adobe-Team,

I accidentally licensed the wrong image. I bought the license for the image with the ID 182167368, but I meant to get the image with the ID 55973005.

Is there any chance you could swap this for me?

Kind regards

Jessica

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Correct answer Vani_100

Hello Jessica22446310z42i,

I have verified that you have licensed asset ID  18216736 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

4 replies

Participant
August 28, 2022

Hi there,

I accidentally licensed the Image #470190795 could you may assist?

Participating Frequently
October 4, 2022

Hello Jenny25842435ojo9, 

I have verified that you have licensed asset #470190795 and have granted you 1 replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

Vani_100Correct answer
Participating Frequently
January 4, 2022

Hello Jessica22446310z42i,

I have verified that you have licensed asset ID  18216736 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

Participant
January 16, 2022

Thank you very much for your hepl 🙂 I have deleted the asset on my computer. 

Kind regards, Jessica