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J
Jessica22446310z42i
Participant
December 30, 2021
Answered

Accidentally licensed wrong image

  • December 30, 2021
  • 2 replies
  • 452 views

Dear Adobe-Team,

I accidentally licensed the wrong image. I bought the license for the image with the ID 182167368, but I meant to get the image with the ID 55973005.

Is there any chance you could swap this for me?

Kind regards

Jessica

This topic has been closed for replies.
Correct answer Vani_100

Hello Jessica22446310z42i,

I have verified that you have licensed asset ID  18216736 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

2 replies

J
Jenny25842435ojo9
Participant
August 28, 2022

Hi there,

I accidentally licensed the Image #470190795 could you may assist?

V
Vani_100
Participating Frequently
October 4, 2022

Hello Jenny25842435ojo9, 

I have verified that you have licensed asset #470190795 and have granted you 1 replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

V
Vani_100Correct answer
Participating Frequently
January 4, 2022

Hello Jessica22446310z42i,

I have verified that you have licensed asset ID  18216736 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

J
Jessica22446310z42iAuthor
Participant
January 16, 2022

Thank you very much for your hepl 🙂 I have deleted the asset on my computer. 

Kind regards, Jessica

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