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joshy42868051
Participant
Jul 8, 2019 2:43 PM UTC
Answered

Accidentally liscensed a photo

I have accidently licensed a photo on my Adobe Stock account. I found the UI quite confusing and thought I was adding it to my library but accidentally licensed. The image number is 99866110. I would really appreciate help!

Thank you,

Josh Yan

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    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Jul 9, 2019 1:24 AM UTC

    Hi J.Y.,

    I've confirmed you've licensed the asset and granted you a replacement license.

    EBQ

    2 replies

    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Jul 9, 2019 1:24 AM UTC

    Hi J.Y.,

    I've confirmed you've licensed the asset and granted you a replacement license.

    EBQ

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    Abambo
    Community Expert
    Community Expert
    Jul 8, 2019 2:46 PM UTC

    Licensed images can't be unlicensed...unfortunately. But friendly Adobe staff (Sheena Kaul, EvilBugQueen1​) may grant you a replacement credit.

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    ABAMBO | Hard- and Software Engineer | Photographer