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core45
Known Participant
Sep 13, 2017 8:42 AM UTC
Answered

Accidentally purchased a photo

Hi, I accidentally purchased a photo twice. How can I remove the second photo?

It's really much too easy to buy something in your system. It's just one erroneous click and you buy the thing you don't want. The system should ask before buying if I really want to buy it.

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Sep 13, 2017 11:40 AM UTC

Since you have accidentally licensed the same image twice, I have added an image credit to your account so that you can license a different image instead.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

4 replies

twaritar3263062
Participating Frequently
Sep 13, 2017 10:40 AM UTC

Hi Kornel,

Can you please share the image ID that you have accidentally purchased twice so that I can help you further with the issue?

Regards,

Twarita

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core45
core45Author
Known Participant
Sep 13, 2017 10:59 AM UTC

#24755998

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Sep 13, 2017 11:40 AM UTC

Since you have accidentally licensed the same image twice, I have added an image credit to your account so that you can license a different image instead.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

Translate