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stefanh9095441
Participant
Feb 18, 2019 1:05 PM UTC
Answered

Accidentally purchased extended license rather than standard license

Hello,

whilst purchasing an image of the Adobe Stock website I accidentally bought the extended license, when I only need the standard license for this image. Please, would you be able to help me with this issue? Is there any way for me to reclaim the 7 credits I spent extra on the extended license?

This issue is regarding image #228083413.

Kind Regards

Stefan

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    thatsmauri
    thatsmauriCorrect answer
    Community Expert
    Feb 18, 2019 6:35 PM UTC

    Hi stefanh9095441,

    you may want to post your concern in the following thread:
    » how do I unlicense something that I purchased accidentally?

    Kind Regards,
    Maurice

    View reply

    2 replies

    twaritar3263062
    twaritar3263062
    Participating Frequently
    Feb 25, 2019 2:00 PM UTC

    Hi Stephan,

    Sorry for a delay in response.

    Please check your private message for more information.

    Regards,

    Twarita

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      thatsmauri
      Community Expert
      thatsmauriCommunity ExpertCorrect answer
      Community Expert
      Feb 18, 2019 6:35 PM UTC

      Hi stefanh9095441,

      you may want to post your concern in the following thread:
      » how do I unlicense something that I purchased accidentally?

      Kind Regards,
      Maurice

      Translate
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