Skip to main content
Participant
January 8, 2025
Answered

Accidentally purchased extended license rather than standard license

  • January 8, 2025
  • 2 replies
  • 201 views

Hello,
While purchasing an image on Adobe Stock, I accidentally selected an Extended License (240 credits) for stock image #1035595129 instead of the Standard License (1 credit).

Could you please help me reverse this purchase? Your assistance would be greatly appreciated.

Thank you!

Correct answer Liza5C0C

Hi @Mustafa375455022j83, the credits have been granted. Please dont forget to remove the asset from your storage.

Adobe Stock always shows the quota confirmation modal when an asset costs more than 1 credit. Please be cautious next time before licensing. 

2 replies

Liza5C0CCorrect answer
Participating Frequently
January 10, 2025

Hi @Mustafa375455022j83, the credits have been granted. Please dont forget to remove the asset from your storage.

Adobe Stock always shows the quota confirmation modal when an asset costs more than 1 credit. Please be cautious next time before licensing. 

Abambo
Community Expert
Community Expert
January 9, 2025

During the licensing processs, the Adobe web site showed you the price and asked you, if you accept that. You should be more careful when interacting with websites. 

 

Let's see if @Riya123 is able to help you.

ABAMBO | Hard- and Software Engineer | Photographer