Accidentally purchased license

Accidentally purchased license for FILE #: 86671158, how can it be reversed?

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Correct answer Sheena Kaul

Hi Lea,

I apologize for the troubles caused to you.

Unfortunately there is noway to unlicense an image that has been licensed once from the account.

Therefore I have added 1 license to your account so that you can use it against a different image.

Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

Regards,

Sheena

V

Participating Frequently

I have verified that you have licensed asset and have granted you replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

Sheena KaulCorrect answer

Legend

Hi Lea,

I apologize for the troubles caused to you.

Unfortunately there is noway to unlicense an image that has been licensed once from the account.

Therefore I have added 1 license to your account so that you can use it against a different image.

Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

Regards,

Sheena

I

Participant

Me too, I was trying to listen to a song then I accidentally purchased a song. Please help me unlicensed it.
Product link:
https://stock.adobe.com/my/search/audio?k=399520013

Community Expert

Unlicence is not possible, but @Vani_100 could check on this and eventually grant a replacement licence.

Have a happy New Year.

ABAMBO | Hard- and Software Engineer | Photographer

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