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Accidentally purchased license

Accidentally purchased license for FILE #: 86671158, how can it be reversed?

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Sheena KaulCorrect answer

Legend

Hi Lea,

I apologize for the troubles caused to you.

Unfortunately there is noway to unlicense an image that has been licensed once from the account.

Therefore I have added 1 license to your account so that you can use it against a different image.

Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

Regards,

Sheena

V

Participating Frequently

I have verified that you have licensed asset and have granted you replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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Sheena KaulCorrect answer

Legend

Hi Lea,

I apologize for the troubles caused to you.

Unfortunately there is noway to unlicense an image that has been licensed once from the account.

Therefore I have added 1 license to your account so that you can use it against a different image.

Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

Regards,

Sheena

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Participant

Me too, I was trying to listen to a song then I accidentally purchased a song. Please help me unlicensed it.
Product link:
https://stock.adobe.com/my/search/audio?k=399520013

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Community Expert

Unlicence is not possible, but @Vani_100 could check on this and eventually grant a replacement licence.

Have a happy New Year.

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ABAMBO | Hard- and Software Engineer | Photographer

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