Accidentally purchasing instead of adding to libraries.

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When I hover over an image and want to add it to my library, it keeps licencing them. Can you please refund me for these two images that were accidentally purchased?

FILE #: 101815353

FILE #: 171138532

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twaritar3263062Correct answer

Participating Frequently

Hi Beth,

I apologize for the troubles that you've faced with the Stock website.

Since you have accidentally licensed Stock files, I have added 2 licenses to your account so that you can use them against these images.

Please see Stock FAQ: How to license an image with Adobe Stock? to know more about the licensing workflow.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

twaritar3263062Correct answer

Participating Frequently

Hi Beth,

I apologize for the troubles that you've faced with the Stock website.

Since you have accidentally licensed Stock files, I have added 2 licenses to your account so that you can use them against these images.

Please see Stock FAQ: How to license an image with Adobe Stock? to know more about the licensing workflow.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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beths67246799Author

Participant

Thank you!

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twaritar3263062

Participating Frequently

You are welcome!

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