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CalebDaniel6
Participant
January 26, 2018
Answered

Accidentaly Licensed The Wrong Photo

  • January 26, 2018
  • 2 replies
  • 371 views

Licensed File #: 112575284 when I was actually trying to get a photo from that series, not that specific one. Is there an option to undo such an action so as not to spend one of my monthly photo on something I never intend to use?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Caleb,

    Since you have accidentally licensed the file ID (112575397), I have added an image credit to your account so that you can license a different image instead.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    2 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    December 14, 2022

    Locking this. If you have a serious request, open a new thread.

    ABAMBO | Hard- and Software Engineer | Photographer
      twaritar3263062
      twaritar3263062
      Participating Frequently
      January 26, 2018

      Hi Caleb,

      I see you have an account under the same Adobe ID as with forums. I have looked into your download history and was unable find the file (112575284) which you have mentioned in your post. But, I was able to find a similar image which is (112575397).


      Please share the correct file ID which you have accidentally licensed so that I can further assist you?

      Regards

      Twarita

      C
      CalebDaniel6Author
      Participant
      January 26, 2018

      Sorry about that, looks like #112575397 is the mistakenly purchased one yes

      twaritar3263062
      twaritar3263062Correct answer
      Participating Frequently
      January 26, 2018

      Caleb,

      Since you have accidentally licensed the file ID (112575397), I have added an image credit to your account so that you can license a different image instead.

      Hope that helps!

      Feel free to update this thread in case of any additional questions.

      Regards

      Twarita

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