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Participant
November 16, 2022
Answered

Accidently committed to annual plan.

  • November 16, 2022
  • 1 reply
  • 245 views

Hello, I selected Buy Now for annual commitment instead of month-to-month. I only need a few stock photos, and have tried to cancel my plan and its stating I now be charged an early cancellation fee?

 

This was completely in error, and I cannot afforf to pay a cancellation fee for a product I have no continued use for. How do I get assistance with this?

 

Thank you!

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
November 16, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.