On 3/30/2022, I accidently licensed FILE # 127073586. Could you please undo that license and reimburse me one asset? This is my first time using Adobe Stock, and I thought clicking "license" would show additional details about the image and offer a prompt to confirm my choice prior to licensing. But clicking "license" automatically used up one of my assets to license me that image.
If you don't mind contacting Adobe support for this: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)
You may also wait for a friendly Adobe employee to jump in; however, support may be faster.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices