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Gábor5C13
Participant
May 21, 2021 3:17 AM UTC
Answered

Accidently subscribe

Hello,

I accidently subscribe to the monthly plan, but I didn't even use a picture from Adobe Stock. I have no money to pay for it. So Adobe continously send me e-mails about billing failure. How can I unsubscribe?

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    Abambo
    AbamboCorrect answer
    Community Expert
    May 21, 2021 11:59 AM UTC

    hi @Gábor5C13,

     

    Contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

    ABAMBO | Hard- and Software Engineer | Photographer
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    1 reply

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    May 21, 2021 11:59 AM UTC

    hi @Gábor5C13,

     

    Contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

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    ABAMBO | Hard- and Software Engineer | Photographer
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