Skip to main content
Participant
May 21, 2021
Answered

Accidently subscribe

  • May 21, 2021
  • 1 reply
  • 253 views

Hello,

I accidently subscribe to the monthly plan, but I didn't even use a picture from Adobe Stock. I have no money to pay for it. So Adobe continously send me e-mails about billing failure. How can I unsubscribe?

This topic has been closed for replies.
Correct answer Abambo

hi @Gábor5C13,

 

Contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
May 21, 2021

hi @Gábor5C13,

 

Contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer