Account was blocked

Forum|Forum|1 year ago
November 26, 2024
1 reply
512 views

Hi! I need help in restoring my account. I was using logo silhouette in video and get notification that this file can not be longer on adobe stock. I will never do this mistakeagain. Can someone help me? I allready sent request on email and form but there is no respond.

I spent 4 years on creating this account and all my love and passion.

Please help me.

This topic has been closed for replies.

Correct answer daniellei4510

We can not be of help. If you used the Contact us link available when you access your dashboard, all you can do in the meantime is wait until you get a response. It could take days or weeks or longer, depending on the number of investigations ongoing ahead of yours.

daniellei4510

Correct answer

Community Expert

We can not be of help. If you used the Contact us link available when you access your dashboard, all you can do in the meantime is wait until you get a response. It could take days or weeks or longer, depending on the number of investigations ongoing ahead of yours.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

E

eugenes63870909Author

Participating Frequently

Its so sad. It was mistake and i regret it. I am so nervous about it. Because to affraid to loose acount that i build for 4 years.

Thank you for your response. Because nobody answering me for now

L

Liza5C0C

Participating Frequently

Hi @eugenes63870909! I can confirm that your case is active, and the team is aware of your request. You can expect to hear back soon. Kindly be informed that there is a holiday in the United States this week, which may account for the delay.

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