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R
Regina 7
Inspiring
September 7, 2023
Answered

acendental download of stock image license

  • September 7, 2023
  • 1 reply
  • 578 views

How is there now way to cancel or deete a stock image licesned image that is downloaded accedentally?

 

RE:  File # 237136329

Any help appreciated.  thank you.

This topic has been closed for replies.
Correct answer Contributor1

It is true, but Contributor1 may be able to help you out with the lost credit. However, as we now have weekend, you will need to wait for Monday at the earliest.


Hello @Regina 7, sorry for the odd user experience here. Accidental licenses remain in your account License History and can't be removed. I believe this license was included in your subscription and no licenses were lost here or I would see if I could refund the license.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 8, 2023

There is no way to cancel a licence, but eventually @Contributor1 can be of help here.

ABAMBO | Hard- and Software Engineer | Photographer
R
Regina 7Author
Inspiring
September 8, 2023

Thanks...but that is crazy, if true.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 9, 2023

It is true, but Contributor1 may be able to help you out with the lost credit. However, as we now have weekend, you will need to wait for Monday at the earliest.

ABAMBO | Hard- and Software Engineer | Photographer
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