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Participant
May 7, 2025
Question

addebito non dovuto

  • May 7, 2025
  • 2 replies
  • 202 views

Ho sottoscritto un'iscrizione, mi hanno dato il mese gratis ma ho disdetto l'abbonamento prima della fine primo mese. Perché mi sono stati addebitati 18,29 euro?

2 replies

Abambo
Community Expert
Community Expert
May 7, 2025

That amount does not correspond to a stock subscription that I'm aware of. Check at https://account.adobe.com/plans to see what plans you have. 18 EUR looks like an Acrobat plan.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
May 8, 2025

si, un abbonamento adobe acrobat pro... ma disdetto prima del termine del periodo di prova gratuito

Abambo
Community Expert
Community Expert
May 31, 2025

The Acrobat subscription does not come with a 30 day test. That version comes as a 7 day test subscription. 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
May 7, 2025

You should have received an email confirming the cancellation of the Stock free trial subscription. Check your Adobe crrwtive cloud account page to confirm whether you now have any active subscriptions. 

Jill C., Forum Volunteer