Adobe Dimension unable to open Adobe Stock Models

I downloaded a 3D shirt model form Adobe Stock, and when I try to open it in Dimension I get an error message saying Unable to Import Model.  I tried upadating my computer and re-installing Dimension.  I then tried opening some starter asset models and several of them did the same thing.  I also tried opening all of the models I've previously downloaded and none of them worked, all of which I have never had an issue with before.  Any guesses?