Skip to main content
Dea_Marz
Dea_Marz
Participating Frequently
July 9, 2020
Question

Adobe Stock AI/EPS opens as jpeg

  • July 9, 2020
  • 1 reply
  • 1354 views

This is not the first time that I download an image offered in AI/EPS but in reality is a jpeg. 

Really annoyed. It was obviously created in Illustrator but is not editable as a vector graphic, therefore useless. Adobe should not allow this, author should specify in which format this image will download, not how it was created.  Waste of my time and money. Can we please tighten up these rules? I'm attaching the latest image which this happened. 

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

1 reply

MatHayward
MatHayward
Legend
July 9, 2020

If you look under the preview file, you should see a section that says "file type." If it is a vector it will say "AI/EPS" or "SVG" there. What is the file number you are referencing?

 

It's important to note that Adobe Stock contributors operate independently and can upload their content in the format they prefer which includes .jpg as on option for illustrations and graphics such as the one you have shared. It's best to confirm the format before purchasing a license to use the image. 

 

Kind regards,

 

-Mat Hayward

Dea_Marz
Dea_MarzAuthor
Participating Frequently
July 19, 2022

Hi Mat, yes, everytime I download I look into 'file type', and just download if it says 'ai/eps'. I don't remember which file I was referring now as it's been a while, but it happened a few times that it said that but was a jpg. 

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 19, 2022

You need to have the correct setting to download the vector file.

 

ABAMBO | Hard- and Software Engineer | Photographer
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices