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Participant
November 4, 2023
Question

Adobe stock charges unexplained?! Code 044-207-3650

  • November 4, 2023
  • 1 reply
  • 205 views

I have unexplained charges from Adobe Stock with the code 044-207-3650 and I have no idea where they came from?! The phone numbers to contact Adobe are available and other the FAQ's don't help! If you could please contact me as soon as possible please so I can understand where these charges are from. Thank you

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1 reply

Abambo
Community Expert
Community Expert
November 4, 2023

You can contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer