Skip to main content
B
bharatm29675035
Participant
June 26, 2019
Answered

Adobe Stock "Free" Trial charged

  • June 26, 2019
  • 1 reply
  • 606 views

Hi there,

I am being charged for my free trial with Adobe Stock.

I am still under my 30 day trial and I have cancelled my subsciption. How do I get a refund?

Regards

Nila Mistry

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hi N. M.,

    Using the Adobe ID you are using here on the forums I can see that you did subscribe but that the subscription is now closed and your unused licenses have expired. From what I can see there is no record of a charge. If you have been charged you can Contact Customer Care for additional assistance.

    EBQ

    1 reply

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    June 27, 2019

    Hi N. M.,

    Using the Adobe ID you are using here on the forums I can see that you did subscribe but that the subscription is now closed and your unused licenses have expired. From what I can see there is no record of a charge. If you have been charged you can Contact Customer Care for additional assistance.

    EBQ

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices