Adobe Stock image poor resolution.

Question

I purchased/downloaded a stock image however the resolution is very poor and image is pixelated. AdobeStock_340525187. 
 
Screen shot of 300dpi image showing poor quality. Original download attached.

[moderator deleted the original attached asset. Please do not attach original files here]

Contributor1 · Accepted Answer

Hello @L. McNeal@LivingMagazine, I've verified the issue and granted you a replacement credit. I'll send a few of these images from the series to the content team for review due to excess noise. Thank you for the report and sorry for the problem with the image.

Abambo · Answer

Your screenshot is enough, please do never attach original stock data here, even if they are in that bad quality as you have shown. The resolution is OK, but the picture is noisy as hell, so the quality is not. I would suggest that @Contributor1 checks this (and the rest of this series, as there are more of the same setting).

For you, the solution will probably need to be to choose a different asset. Sorry for that.

As this is not a bug with the software, I will move this to the discussions.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.