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Participant
April 14, 2023
Answered

Adobe Stock is a SCAM!!! Shame on you

  • April 14, 2023
  • 1 reply
  • 1014 views

Do not try Adobe Stock. I was charged for so many months and had to even pay a cancellation fee. It is a real scam because the price is exactly the same a Creative cloud subscribtion on your credit card bill so you wont notice. Shame on you Adobe. I will find every way to stop using your products

    Correct answer Nancy OShea

    [Moderator moved from Using the Community forums to Account, Payment & Plan.]

     

    No scam here.  Evidently you checked the option box to include Adobe Stock with your Creative Cloud Plan.  BTW, by default that option box is UNCHECKED until you manually check it.   See screenshot.

     

     

    With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.  Your invoice is online 24/7
    https://account.adobe.com/plans

    ===============
    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Twitter: https://twitter.com/adobecare
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

    Hope that helps.

     

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    April 14, 2023

    [Moderator moved from Using the Community forums to Account, Payment & Plan.]

     

    No scam here.  Evidently you checked the option box to include Adobe Stock with your Creative Cloud Plan.  BTW, by default that option box is UNCHECKED until you manually check it.   See screenshot.

     

     

    With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.  Your invoice is online 24/7
    https://account.adobe.com/plans

    ===============
    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Twitter: https://twitter.com/adobecare
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    April 14, 2023

    Where does it say I will be entered into an annual subscribtion with a cancellation fee? Why should there be a fee for cancelling stock images?. May the Almighty God rain punishment on all of you and your families. Scammers!! 

    Nancy OShea
    Community Expert
    Community Expert
    April 14, 2023

    Cursing the darkness doesn't make the lights go on.  One must take personal responsibility for lighting the room.

     

    In other words, next time read the TERMS you're agreeing to BEFORE you give up your payment card info and personal information.

     

    Goodbye & good luck.

     

    [NOTE: This user-to-user community consists mainly of fellow product users & unpaid forum volunteers who do not work for Adobe.  We can't help you with account or billing problems.]

     

    Nancy O'Shea— Product User & Community Expert