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default17f1disl72o1
Participant
February 6, 2025
Answered

Adobe Stock Issue

I have paid my membership but when I download an image, adobe stock runs across it and I am not able to remove it! How do I remove it?

Jill_C
Jill_CCorrect answer
Community Expert
February 8, 2025

I paid a $155 so I am sure I have a stock subscription, therefore refuse to
pay more. My subscription is not up until April 2025.

I am sure you can see my subscription to double check for yourself. My
email address is:


Don't post your personal info here. You are not engaging with Adobe employees. You can use the chat icon in this page to reach out directly to Adobe. If not successful with the chat bot, type "agent" in the chat box to reach a real, live person.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

Jill C., Forum Volunteer
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9 replies

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
February 6, 2025

The Adobe watermark shouldn't be there in the first place and there should be nothing to remove. What kind of "membership" did you subscribed to? If you mean one of the Creative Cloud memberships, they do not come with a subscription to download stock images.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    default17f1disl72o1Author
    Participant
    February 7, 2025
    thank you
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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    February 8, 2025

    If you do not have a stock subscription, you are limited to the free collection. If you want to test the stock subscription, you can do so by taking the subscription, with the first month free. You will need to cancel before the end of the test month, if you would rather not have an annual stock subscription.

     

    https://stock.adobe.com/plans

     

    If you intend to license assets occasionally, you can buy credit packs for stock. Please be aware that they have an expiry date attached. The credits are only valid for a year.

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    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    February 6, 2025

    Which membership have you paid for? An Adobe Stock subscription? If you have a valid subscription, when you click to license the image, you will be able to download a version without the watermark.

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    Jill C., Forum Volunteer
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