Adobe Stock issues

Forum|Forum|11 months ago
March 15, 2025
3 replies
164 views

Hi, I signed up for a free trial to Adobe stock at $30/month, which seemed reasonable. But, when I went to cancel my subscription, it said I need to pay $150 to cancel?! Is this for real???

Also, while browsing the site, I hearted fonts I liked to try and group them/keep track of the ones I like and I think I may have accidentally purchased them?? In what universe is hearting something purchasing it?? I don't know how to undo this. HELP!!

Abambo

Community Expert

You did not cancel the first month free subscription in time. You were indeed also well past the first 14 days of your first paid month. The $150 are half of the remaining due. That was part of the terms and conditions that you accepted, and that were send to you by e-mail, when you took the trial. Contact Adobe customer care and negotiate.

Fonts (https://fonts.adobe.com) can't be purchased. They are part of your Creative Cloud subscription.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

Here's the forum for Adobe Fonts, which would be a better place to get answers to your question about purchasing fonts:

Adobe Fonts - Adobe Community

Jill C., Forum Volunteer

Abambo

Community Expert

Here's the forum for Adobe Fonts, which would be a better place to get answers to your question about purchasing fonts:

Adobe Fonts - Adobe Community

By @Jill_C

Fonts can't be purchased.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

The Adobe Stock Free Trial is free for the first 30 days, but converts into an annual subscription if you don't cancel within the free trial period. The terms of Annual Subscriptions include an early termination fee as indicated on this page:
Adobe Stock pricing and membership plan | Adobe Stock

Jill C., Forum Volunteer

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