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Participant
December 15, 2022
Answered

Adobe Stock Libraries Not Loading

  • December 15, 2022
  • 2 replies
  • 859 views

When trying to access my adobe stock libraries, the loading icon just spins, and then at some point am kicked back out to the home screen. This has been happening for the past week. 

    This topic has been closed for replies.
    Correct answer WendellaBee

    Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


    2 replies

    Participant
    June 7, 2023

    Did you find a solution with the library  not loading

     

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    December 15, 2022

    Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


    Participant
    December 15, 2022

    It just gives me a bot that doesn't answer the problem.

    WendellaBee
    Adobe Employee
    Adobe Employee
    December 15, 2022

    Type in the word agent. That should get you to an actual person.