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hafizah58562517
hafizah58562517
Participant
February 27, 2018
Answered

Adobe Stock license not available in your region error

  • February 27, 2018
  • 4 replies
  • 8408 views

Hi Team,

Please assist to advise why is the error occurred and how to solve it.

My customer had purchased for adobe stock license from us , yet it comes out with errors: 'online licenses not available in your region'. please assist ASAP. Urgent**

Thanks.

Regards,

Chong

This topic has been closed for replies.
Correct answer WendellaBee

Please search for an Adobe reseller for assistance.

https://adobedealreg.secure.force.com/PartnerSearch?lang=en

4 replies

K
Katera22006787tepv
Participant
November 30, 2021

hey,

I am having a similar problem. The difference is that this was actually my first time using adobe stock. I had already saved links to the photos that I had wanted to get from the platform. But after all the hard work of searching for the right content, when it came to subscribing for a plan, it just said licences are not available in your area, with no helpful solutions at all! it is quite upsetting, because I can't find the content on any other platform. If you can help me, please do, i desperately need the content I had already selected from your platform.

 

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
November 30, 2021

Please search for an Adobe reseller for assistance.

https://adobedealreg.secure.force.com/PartnerSearch?lang=en

R
redrg
Participant
June 20, 2021

Hi adobe I'm from SL too. We still can't use stock images why on earth is this? Oh well guess I have to use other sites.

    S
    smart_multitalent5C83
    Participant
    January 5, 2020

    dear sir / madam,

    i know adobe stock is not support to our country, my country is sri lanka, and please answer me, WHY ADOBE STOCK NOT SUPPORT TO OUR COUNTRY ? can you give me  a reason please ?

    twaritar3263062
    twaritar3263062
    Participating Frequently
    February 27, 2018

    Hi Hafiza,

    Thanks for reaching out to the Stock team. I would like to notify you that Adobe does not sell Stock directly in your region(Malaysia) and hence you are getting an error.

    As you have mentioned in your above post that your customer has purchased Stock licenses for you, it might be possible that the purchase is made with a different Adobe ID and the region selected will be different. Please share that Adobe ID in a private message so that I can further assist you

    Regards

    Twarita

    U
    UEPSILON_
    Participant
    November 24, 2018

    I would like to notify you, that you can sell your stock images to someone else, if this is so difficult to use. Why do you had to buy fotolila? Please die Adobe! I'm out ... .

    twaritar3263062
    twaritar3263062
    Participating Frequently
    November 26, 2018

    Hi Umit,

    Please see the thread: Re: Country Region

    Regards,

    Twarita

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