adobe stock - licensed a logo image , different image was downloaded

hello

i licensed this imaged file FILE #: 119086513 and I downloaded the file and it's completely different

actually the downloaded one is FILE #: 119086458 (the next image to the list)

how can i get the right image ? or i just receive 1 credit back?

thanks

This topic has been closed for replies.

Correct answer spsb84

the problem persists and we have reported this to Stock engineering team.

Would request you to utilize your credit for any other image.

Thanks for bringing this to our notice.

Community Manager

Hi Karimw,

We have added a credit to your account.

Request you please check by signing to stock.adobe.com.

Thanks

Simar

Participant

thanks very much

can i license the same image now or the same problem will occur?

Correct answer

Community Manager

the problem persists and we have reported this to Stock engineering team.

Would request you to utilize your credit for any other image.

Thanks for bringing this to our notice.

Sign up