Adobe Stock_mistakenly subscribed

Forum|Forum|4 years ago
May 19, 2021
2 replies
195 views

Hi,

I subscribed to this plan last year during my pandemic blur. I hadn't realized I'd been paying for it all along. I'm not even sure if I've used any assets but of course can figure out how to check.

Does my access to these assets reset each month?

Since I don't believe I've used more than a few assets (possibly none) would I have a cumulative balance of assets to download and use now and in the future?

Before I cancel my plan I'd like to know if I would still have access to the number of stock images I've accumulated after I cancel?

Adobe Stock – 3 assets a month

ADB132723230

Sep 21, 2020

US$29.99

Thank you in advance for your help!

Plans and purchase

This topic has been closed for replies.

WendellaBee

Adobe Employee

Abambo is correct you can cancel your 3 asset plan anytime as it is a Month-to-Month subscription. This plan is still offered but not in all locations.

Abambo

Community Expert

It looks like you have a month-by-month subscription, and you can cancel anytime without fee (self cancel: Cancel your Adobe Stock membership). The 3-assets-per-month is an old subscription offer that is no more used today, so I cannot check the conditions, but generally subscriptions allow to accumulate a year of assets (so that would be up to 36 assets in your case). If you have licensed assets, they will stay with you when you cancel. The unused asset points will be forfeit at the end of the subscription.

You can check the current status of your assets here: https://stock.adobe.com

Available unused asset points
Licence history to find the licensed assets

ABAMBO | Hard- and Software Engineer | Photographer

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