Adobe Stock not recognizing my plan

Question

Hello everyone.I am currently paying for a Creative Cloud Pro plan, which includes Adobe Stock. When trying to access the website to download some textures, it does not recognize my subscription. I have tried multiple ways to access my subscription to adobe stock, even by accessing it through "my apps", yet it still does not recognize it. This is becoming increasingly frustrating that it is not  recognizing that I am paying $479 for a subscription. Any help would be appreciated. Here is a screenshot of what plan I have.

Abambo · Accepted Answer

It's confusing, but in short: Creative Cloud Pro does not include Adobe Stock. It includes an updated contingent of generative AI credits (compared to the old Creative Cloud all apps plan).

In long: there existed a Creative Cloud for Teams plan, which was called Creative Cloud Pro, which included Adobe stock, but since a few months, this plan has been rebranded. It's unfortunate, that Adobe creates confusion with plan branding, they did it with Lightroom and now with Creative Cloud. If I'm correct, the stock included plan is now called Creative Cloud Pro Plus for Teams. It's not a plan thought for individuals, even that individuals can book that plan too. It's thought for companies who need to control the licenses and the assets, and in most of the cases have more licenses in use.

(My company has 5 Creative Cloud licences, and it is a clear management advantage to have those under the Creative Cloud for Teams umbrella)

cvbutler · Answer

It is supposed to be included with the Creative Cloud Pro PLUS plan… we subscribed to this, and STILL can’t access Adobe Stock… It even shows up as IN our Plan and Apps… we get this screen when trying access Adobe stock in any app…

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