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Nanaof6
Nanaof6
Participant
March 14, 2019
Answered

Adobe Stock Photo

  • March 14, 2019
  • 1 reply
  • 446 views

I downloaded a couple of vector illustration, and it downloaded as thumbnails. Not sure why this happened but my credits are now used on something I can't use.

This topic has been closed for replies.
Correct answer Sheena Kaul

Illustrator


Hi Michelle,

We got the files checked from the concerned team and there seems to be no issue with the file however, we agree that the file is small size but they can be resized easily in Illustrator.

If you're not able to do so let me know, we can email you the resized file.

Regards,

Sheena

1 reply

Sheena Kaul
Sheena Kaul
Legend
March 14, 2019

Hi Michelle,

That's strange. Can you help me with the file IDs of the vector illustrations that you're mentioning so that we can test them and assist you better?

Regards,

Sheena

Nanaof6
Nanaof6Author
Participant
March 14, 2019

140515126

136920798

twaritar3263062
twaritar3263062
Participating Frequently
March 14, 2019

Michelle,

Let me get this file checked from the concerned team. I will update this thread once I hear from them. Appreciate your patience.

Regards,

Twarita

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