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joanas80323918
Participant
March 5, 2020
Answered

Adobe Stock Photo

  • March 5, 2020
  • 2 replies
  • 373 views

Hi there!

I made a mistake, I would register Adobe Stock Photo for a month, but I registered an annual account. So, now I need to cancel the account and I need to pay a big amount for cancelling in advance. I wanted to contact the adobe team to find out if there is any way to cancel without this "fine". Where could I contact Adobe team? I already tried a phone number which is not working and the facetime without success. Anyone could help me? Kind Regards!

Joana Santos

 

    This topic has been closed for replies.
    Correct answer Nancy OShea

    How long ago did you join Adobe Stock?

    You can cancel in the first 14 days without penalty.  See links below.

     

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    March 5, 2020

    How long ago did you join Adobe Stock?

    You can cancel in the first 14 days without penalty.  See links below.

     

    Nancy O'Shea— Product User & Community Expert
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 5, 2020

    You will need to go to Adobe Customer Service for that:

    https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

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