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Participant
December 17, 2022
Question

Adobe Stock Photos Website is soo glitchy and slowww! Please help!

  • December 17, 2022
  • 2 replies
  • 246 views

I'm trying to utilize hundreds of saved photos in my library and the website keeps glitching and is incredibly slow.  I will click on a possible asset to see it clearer and it MAY come up for a second for viewing -but mostly the site just lags on and on and I have to keep clicking and still NADA! It is also like this on my Ipad Pro. I have cleared my cache' and am on Chrome but still no imporvement.  Please help!

THANK Y OU!!

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    2 replies

    Abambo
    Community Expert
    Community Expert
    December 17, 2022

    If you have hundreds of assets in ONE library, this may be the problem. Overcharging the library slows the system down. This is due to the library subsystem, not to stock. But it won't help you with your problem.

    ABAMBO | Hard- and Software Engineer | Photographer
    Participant
    December 18, 2022
    Ooh! Ok! I will try to organize them more. Thank you!
    Tracey@LilyValeLearning
    Abambo
    Community Expert
    Community Expert
    December 18, 2022

    You're welcome. Update this when the problem persists.

    ABAMBO | Hard- and Software Engineer | Photographer
    kglad
    Community Expert
    Community Expert
    December 17, 2022

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

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