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demaluca
demaluca
Participant
December 21, 2017
Answered

Adobe stock plan

  • December 21, 2017
  • 1 reply
  • 314 views

Hi.

I've a CREATIVE CLOUD PHOTOGRAPHY plan.

I've tried to subscribe to ADOBE STOK but it tells me that i've already a plan.

But in my plans section i can't see that plan, only the Photography one.

How can i access to Adobe Stock?

How to activate that plan (is exist) or cancel it and start a new one?

Thanks.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Luca,

    I see you have purchased an Adobe Stock 10 images per month (one- year) plan on 21st December 2017. I would like to inform you that it usually takes 24-48 hours to activate the plan.


    In case the plan is not activated within the above mentioned time frame, feel free to update this thread so that we can further assist you.

    Regards

    Twarita

    1 reply

    demaluca
    demalucaAuthor
    Participant
    December 21, 2017

    You can see my Plans Section, with the Photography plan only:

    And i've got this when i try to subscribe to Adobe Stock:

    How to solve?

    Thanks.

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    December 21, 2017

    Hi Luca,

    I see you have purchased an Adobe Stock 10 images per month (one- year) plan on 21st December 2017. I would like to inform you that it usually takes 24-48 hours to activate the plan.


    In case the plan is not activated within the above mentioned time frame, feel free to update this thread so that we can further assist you.

    Regards

    Twarita

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