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demaluca
demaluca
Participant
Dec 21, 2017 6:52 PM UTC
Answered

Adobe stock plan

Hi.

I've a CREATIVE CLOUD PHOTOGRAPHY plan.

I've tried to subscribe to ADOBE STOK but it tells me that i've already a plan.

But in my plans section i can't see that plan, only the Photography one.

How can i access to Adobe Stock?

How to activate that plan (is exist) or cancel it and start a new one?

Thanks.

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Dec 21, 2017 10:23 PM UTC

    Hi Luca,

    I see you have purchased an Adobe Stock 10 images per month (one- year) plan on 21st December 2017. I would like to inform you that it usually takes 24-48 hours to activate the plan.


    In case the plan is not activated within the above mentioned time frame, feel free to update this thread so that we can further assist you.

    Regards

    Twarita

    View reply

    2 replies

    demaluca
    demalucaAuthor
    Participant
    Dec 21, 2017 6:54 PM UTC

    You can see my Plans Section, with the Photography plan only:

    And i've got this when i try to subscribe to Adobe Stock:

    How to solve?

    Thanks.

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Dec 21, 2017 10:23 PM UTC

    Hi Luca,

    I see you have purchased an Adobe Stock 10 images per month (one- year) plan on 21st December 2017. I would like to inform you that it usually takes 24-48 hours to activate the plan.


    In case the plan is not activated within the above mentioned time frame, feel free to update this thread so that we can further assist you.

    Regards

    Twarita

    Translate
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