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Participant
Jul 8, 2026 10:25 AM UTC
Question

Adobe Stock search is completely unusable.

Adobe Stock search is completely unusable.

Every search (e.g. "Scotland", "Nature", "London") briefly displays "Page not found" before automatically redirecting to the Adobe Stock homepage.

We have reproduced this:

  • multiple Adobe accounts
  • multiple users
  • multiple Macs/PCs
  • Safari, Chrome and Edge
  • logged in and logged out
  • Belgium

Direct URLs such as https://stock.adobe.com/search/images?k=scotland also fail.

Safari Web Inspector reports:

  • "Failed to load resource: Redirect was not allowed"
  • "Unhandled Promise Rejection: TypeError: Load failed"

This appears to be a server-side routing or redirect issue rather than a client problem.

Anyone know what is going on? Support closed my request without answering.. 

 

    14 replies

    Nancy OShea
    Community Expert
    Community Expert
    Jul 28, 2026 6:58 PM UTC

    ​@Don+Knaro, ​@Gabriel28989387xg9g, ​@Suzanne@CA, ​@tfr_hlx_pt and ​@billustrator,

    Adobe’s system engineers are working on it.  See below for more details.

    https://status.adobe.com/ 

    Please, check back later…

     

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    Nancy O'Shea— Product User & Community Expert
    Don+Knaro
    Participant
    Jul 28, 2026 3:46 PM UTC

    … same here in Austria 😡

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    Participant
    Jul 28, 2026 3:14 PM UTC

    Having the same issue this morning… 
    Enter a search term it spins and spins then gives an error page then re-directs back to the search page:
     

    spins and spins…
    Then Error 404:

     

    Then Re-direct back to search page:
     

    COME ON ADOBE…. DO Better!

    Translate
    Suzanne@CA
    Participant
    Jul 28, 2026 2:56 PM UTC

    I’m experiencing the same thing (USA). Do you know if there is a direct phone number to get answers? The only number I can find is for Sales.

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    Participant
    Jul 28, 2026 4:09 PM UTC

    phone number.. lol this is 2026.. .your only option is an AI chatbot that promises it can help do anything… 

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    Participating Frequently
    Jul 28, 2026 2:52 PM UTC

    I am facing the same issue (Portugal based)

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    billustrator
    Participant
    Jul 28, 2026 2:48 PM UTC

    I am currently having this exact problem in America. Did anyone find any solutions? 

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    Nancy OShea
    Community Expert
    Community Expert
    Jul 9, 2026 9:44 PM UTC

    No problems for me. 

    https://stock.adobe.com/search?k=scotland - 916K results

     

    Adobe System Status Report in Real Time

    https://status.adobe.com/

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    Nancy O'Shea— Product User & Community Expert
    Cosmic Studio
    Inspiring
    Jul 9, 2026 7:38 PM UTC

    I had the same issue as well. I think it was just a bug.

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    Jill_C
    Community Expert
    Community Expert
    Jul 8, 2026 3:08 PM UTC

    Search seems to be working fine for me here in California.

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    Jill C., Forum Volunteer
    Participating Frequently
    Jul 8, 2026 3:11 PM UTC

    It was only for EMAE

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    Participating Frequently
    Jul 8, 2026 12:25 PM UTC

    Hello I have the same problem since this morning.

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