Skip to main content
Participant
July 8, 2026
Question

Adobe Stock search is completely unusable.

Adobe Stock search is completely unusable.

Every search (e.g. "Scotland", "Nature", "London") briefly displays "Page not found" before automatically redirecting to the Adobe Stock homepage.

We have reproduced this:

  • multiple Adobe accounts
  • multiple users
  • multiple Macs/PCs
  • Safari, Chrome and Edge
  • logged in and logged out
  • Belgium

Direct URLs such as https://stock.adobe.com/search/images?k=scotland also fail.

Safari Web Inspector reports:

  • "Failed to load resource: Redirect was not allowed"
  • "Unhandled Promise Rejection: TypeError: Load failed"

This appears to be a server-side routing or redirect issue rather than a client problem.

Anyone know what is going on? Support closed my request without answering.. 

 

    14 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 28, 2026

    ​@Don+Knaro, ​@Gabriel28989387xg9g, ​@Suzanne@CA, ​@tfr_hlx_pt and ​@billustrator,

    Adobe’s system engineers are working on it.  See below for more details.

    https://status.adobe.com/ 

    Please, check back later…

     

    Translate
    Nancy O'Shea— Product User & Community Expert
    Don+Knaro
    Participant
    July 28, 2026

    … same here in Austria 😡

    Translate
    Participant
    July 28, 2026

    Having the same issue this morning… 
    Enter a search term it spins and spins then gives an error page then re-directs back to the search page:
     

    spins and spins…
    Then Error 404:

     

    Then Re-direct back to search page:
     

    COME ON ADOBE…. DO Better!

    Translate
    Suzanne@CA
    Participant
    July 28, 2026

    I’m experiencing the same thing (USA). Do you know if there is a direct phone number to get answers? The only number I can find is for Sales.

    Translate
    Participant
    July 28, 2026

    phone number.. lol this is 2026.. .your only option is an AI chatbot that promises it can help do anything… 

    Translate
    Participating Frequently
    July 28, 2026

    I am facing the same issue (Portugal based)

    Translate
    billustrator
    Participant
    July 28, 2026

    I am currently having this exact problem in America. Did anyone find any solutions? 

    Translate
    Nancy OShea
    Community Expert
    Community Expert
    July 9, 2026

    No problems for me. 

    https://stock.adobe.com/search?k=scotland - 916K results

     

    Adobe System Status Report in Real Time

    https://status.adobe.com/

    Translate
    Nancy O'Shea— Product User & Community Expert
    Cosmic Studio
    Inspiring
    July 9, 2026

    I had the same issue as well. I think it was just a bug.

    Translate
    Jill_C
    Community Expert
    Community Expert
    July 8, 2026

    Search seems to be working fine for me here in California.

    Translate
    Jill C., Forum Volunteer
    Participant
    July 8, 2026

    It was only for EMAE

    Translate
    Participant
    July 8, 2026

    Hello I have the same problem since this morning.

    Translate