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defaultlprrfm7x2wb5
Participant
August 18, 2021
질문

Adobe Stock shows number of over 200 hundred media in the library, but ...

  • August 18, 2021
  • 1 답변
  • 86 조회

I can see only 71.

 

Hi,

Today my library was converted from personal to business account. Now I miss nearly 200 hundred images.
It shows the number of 265, but I can only see 71 of them.

Where I find the other ones?

 

Thank you very much for your help,

Daniela

이 주제는 답변이 닫혔습니다.

1 답변

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
August 18, 2021

Hi @defaultlprrfm7x2wb5,

Could you please review your library on https://assets.adobe.com/libraries? When I review your account using the Adobe ID you are using here on the forums I see that under your personal entitlement you have 99 licensed assets and one licensed free asset under your business entitlement.  If you can provide a screenshot of where you see the discrepancy that would help me troubleshoot.

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