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Summer22527464323l
Participant
September 30, 2022
Question

Adobe Stock Site Not Working

  • September 30, 2022
  • 1 reply
  • 132 views

For the last two days Adobe Stock is unable to search for images, and refuses to load any images to view or license. The app will load to all the main Stock tabs, but appears unable to execute any functions beyond that. The only page that will load is a black screen that says:

"This page isn't working

stock.adobe.com is currently unable to handle this request. 

HTTP ERROR 500."

 

Assuming it is an Adobe server or coding issue?

Has anyone else experienced this over the last couple of days?

Same region?

We are in Texas, USA

This topic has been closed for replies.

1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
September 30, 2022

Hello @Summer22527464323l, 

There was an issue on the site yesterday but it was quickly resolved. If you haven't recently, please clear your browser history and try again. If that doesn't resolve the issue you'll want to try a different network. If you are able to connect on a different network then the issue is with your network. If you continue to have difficulty I'd recommend raising the issue with your subscription administrator.

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