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andsr45173802
andsr45173802
Participant
May 16, 2017
Answered

adobe stock subscription

  • May 16, 2017
  • 1 reply
  • 200 views

hello,

i alredy write you. for 5 times! the chat is off and i try to connect with you. i didn't experence something worse than that

i have a problem with my account. in january i buy 2 photos from you but i didn't know that i have a montly subscription. and i saw on my bank history account that i was charged 3 months from something that i don't use. i you to refund. please help me. thank you

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi ands,

    I apologize for the trouble that you are facing while connecting to the support.

    Please refer Contact Support FAQ: Unable to reach support through the "Contact US" link to get connected to the support as the billing related queries are managed the contact support process.

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    May 16, 2017

    Hi ands,

    I apologize for the trouble that you are facing while connecting to the support.

    Please refer Contact Support FAQ: Unable to reach support through the "Contact US" link to get connected to the support as the billing related queries are managed the contact support process.

    Regards,

    Sheena

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