Skip to main content
Participant
December 11, 2021
Question

Adobe stock subscription almost impossible to cancel ...

  • December 11, 2021
  • 2 replies
  • 308 views

I have an Adobe stock 10 photos per month subscription since November 19, 2019 and I was paying € 23.99 per month until October 19, 2021 on November 19, 2021 hop increase of € 12 or € 35.99 when I want to cancel this subscription because too expensive they tell me no worries but you have to pay 197 € and some !! I find this way of doing things very dishonest and therefore for me it is a forced sale. I would like to know the anniversary date of my subscription to be able to cancel it and go to the competition which for the same price offers 25 photos. If anyone can give me any information because on the site apart from drowning the fish there is not much.
Thank you

This topic has been closed for replies.

2 replies

WendellaBee
Adobe Employee
Adobe Employee
December 13, 2021

The information on to update your subscription was in the email you received in October, the month before the renewal.

Abambo
Community Expert
Community Expert
December 11, 2021

On https://account.adobe.com/plans go to Manage plan, and you can cancel your plan. You will also see there your anniversary date.

As for the rest, please refer to this link:

Cancel your Adobe Stock membership

ABAMBO | Hard- and Software Engineer | Photographer