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marllachile
marllachile
Participant
August 21, 2018
Answered

Adobe Stock, tengo cuenta equipos y aun así tengo que pagar por bajar elementos?

  • August 21, 2018
  • 2 replies
  • 313 views

Me pide pago por utilizar  adobe stock con mi cuenta de equipo activada, luego trato de pagar y me dice que la licencia no funciona en mi región, como corregir este problema ?

This topic has been closed for replies.
Correct answer WendellaBee

Hello MG,

I looked up your Adobe ID and see that you are in Chile. You'll need to go through one of Adobe's Resellers to set up a subscription. Please visit Adobe Partner Connection Portal  and search for resellers in your country.

EBQ

2 replies

twaritar3263062
twaritar3263062
Participating Frequently
August 21, 2018

Hi Marlla,

Sorry to hear that you are facing issues with Adobe Stock services.

I have checked your account details and noticed that you have an active Creative Cloud For Teams subscription which does not include Adobe Stock.

Also, I would like to notify you that Adobe Stock is not available in your region so I would suggest you to find a reseller in your region to purchase the Adobe Stock image plans.

Please note: We've discontinued the single image purchase option for all the users. Adobe Stock is available now in subscription plans and you can also purchase Adobe Stock images using credits from Credit packs.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
August 21, 2018

Hello MG,

I looked up your Adobe ID and see that you are in Chile. You'll need to go through one of Adobe's Resellers to set up a subscription. Please visit Adobe Partner Connection Portal  and search for resellers in your country.

EBQ

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