Adobe Stock trial - free media files?

Forum|Forum|5 years ago
June 1, 2020
3 replies
542 views

When buying Premiere Pro I added the free trial of Adobe Stock.

I thought 10 free media files came wih the trialversion.

But got charged when wanting to download a media file.

I understand that there is no way to regret the download and get refunded?

Maria

This topic has been closed for replies.

Correct answer WendellaBee

@communicationipc Not all assets available on the Adobe Stock website are included in an Adobe Stock subscription. If you see a price instead of "1 license" then the item is not included in your subscription and you will be charged.

C

communicationipc

Participant

I have exactly the same problem...

WendellaBeeCorrect answer

Adobe Employee

@communicationipc Not all assets available on the Adobe Stock website are included in an Adobe Stock subscription. If you see a price instead of "1 license" then the item is not included in your subscription and you will be charged.

WendellaBee

Adobe Employee

Hello,

Video and premium files are not part of the Adobe Stock subscription. For additional assistance please contact customer care: https://helpx.adobe.com/contact.html