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Participant
Dec 14, 2020 7:55 PM UTC
Answered

Adobe Stock tricolor lowerthirds doesn't work...

How do I go about getting a refund? $20 for nothing... anyone have any idea?

 

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    Just Shoot Me
    Just Shoot MeCorrect answer
    Legend
    Dec 14, 2020 7:59 PM UTC

    This forum system is not a direct link to Adobe support.
    We are just users like you and can't help with account questions.
    You need to contact Adobe directly through the Chat system at the link below.

    https://helpx.adobe.com/contact/support.html

    Select the chat icon at the bottom right of the page to open a chat session.
    Type in AGENT into the chat window to connect directly to a person rather than the AI System.


    Best of Luck

    2 replies

    Just Shoot Me
    Just Shoot MeCorrect answer
    Legend
    Dec 14, 2020 7:59 PM UTC

    This forum system is not a direct link to Adobe support.
    We are just users like you and can't help with account questions.
    You need to contact Adobe directly through the Chat system at the link below.

    https://helpx.adobe.com/contact/support.html

    Select the chat icon at the bottom right of the page to open a chat session.
    Type in AGENT into the chat window to connect directly to a person rather than the AI System.


    Best of Luck

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    Participant
    Dec 14, 2020 8:07 PM UTC

    Thanks!

     

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